SPECIALIZED AUTOMOBILE SURVEYS

We have been working for more than 27 years with the automotive industry in Mexico carrying out vehicles inspections at the ports of Altamira, Veracruz and Lazaro Cardenas

During transportation of new vehicles from manufacturing plant to the dealers, when vehicles change possession at the different transit stages, they are inspected by most parties involved in the transport process namely manufacturers, inland carriers (truck and rail), terminals / yards, marine carriers, cargo insurers, receivers.

OUR SCOPE OF AUTOMOBILE SURVEY INCLUDES:

• A thorough external survey of each and every vehicle for impact damage and / or deficiencies, caused during previous transport or any damage which could possibly and subsequently be classified as caused by transport impact.
• An internal inspection of each and every vehicle regarding breakage and / or heft of items fitted to the vehicle as well as any type of considerable contamination on floors, upholstery or lining.
• An inspection regarding spillage and / or contamination by foreign agent or liquid, causing discoloration, paint, metal or rubber deterioration or any kind of damage anywhere outside the vehicle.

PRE-LOAD SURVEY

Pre-Load inspection takes place at the LPR, the vehicle’s Last Point of Rest. That means at the port’s pre-load storage from which the vehicles are directly driven on board without additional parking anywhere.
It is inspected each and every vehicle’s front, hood, both sides, roof, rear, trunk and all four wheel / tires for damage, deficiencies, missing items and / or spillage.
Passenger cabin is reviewed for considerable dirt on upholstery, carpets, door liners, etc. as well as for breakage and / or theft of items attached to the car.
Otherwise contents can be checked if there is a Packing List or a Vehicle Shipping Order (SVO) available or supplied by the client.

ON BOARD LOADING ATTENDANCE

A qualified surveyor is on board the carrier during loading from first vehicle driven into the ship until the last one.
• Review that client’s instructions for driving, stowage and securing are observed.
• Observe and check if stevedores are causing damage, and if so, register same.
During the loading attendance the following duties are observed:

ON BOARD DISCHARGE ATTENDANCE

A qualified surveyor is on board the carrier during discharge from first vehicle driven out of the ship until the last one.
During the discharge attendance the following duties are observed:
• Review stowage and general condition of cars before discharge. Should there be any damage visible or any ship’s problem it is reported in detail and discussed with ship’s Chief Officer.
• Review that client’s instructions for unlashing, driving, stowage and handling are observed.
• Observe and check if stevedores are causing damage, and if so, register same.

POST DISCHARGE SURVEY

Post Discharge survey is carried out immediately after discharge at the FPR, the vehicle´s First Point of Rest, which should be as close as possible to the ship’s berth. Normally it is at least or latest in that location where drivers change for the first time.
It is inspected each and every vehicle’s front, hood, both sides, roof, rear, trunk and all four wheel / tires for damage, deficiencies, missing items and / or spillage.
Passenger cabin is reviewed for considerable dirt on upholstery, carpets, door liners, etc. as well as for breakage and / or theft of items attached to the car.
Otherwise contents can be checked if there is a Packing List or a Vehicle Shipping Order (SVO) available or supplied by the client.

GATE IN / GATE OUT SURVEY

Gate In survey is carried out immediately after discharge of vehicles from car carrier truck or train and Gate Out survey before loading of vehicles to car carrier truck or train. Surveys take place close to hauler’s ramp and storage yard / terminal gates.
It is inspected each and every vehicle’s front, hood, both sides, roof, rear, trunk and all four wheel / tires for damage, deficiencies, missing items and / or spillage.
Passenger cabin is reviewed for considerable dirt on upholstery, carpets, door liners, etc. as well as for breakage and / or theft of items attached to the car.
Otherwise contents can be checked if there is a Packing List or a Vehicle Shipping Order (SVO) available or supplied by the client.

DAMAGE CODING AND CLASSIFICATION

Our surveyors have the expertise to note on-site and report damage using the AIAG (Automotive Industry Action Group) Standard Damage Codes. The damage is reported through a standard five-digit set of codes. These codes focus on three areas:
• Type of damage.
• Location of damage.
• Severity of damage.
We have established the appropriate Rules of Conduct and Dress Code Policy for our surveyors to avoid damage to vehicles during inspection and to fulfill the requirements of the automotive industry.
Our surveyors are also trained to classify all vehicle’s damage and deficiencies noted according to their origin. Each and every damage which the surveyor observes on-site during the survey is noted and classified into the following categories:
• Pre-Load Damage.
• Other Than Transport Damage.
• Transport Damage.
• Other Than Marine Damage.
• Marine Damage.
• Stevedore Damage.

SURVEY INFORMATION AND REPORTING

Dux has developed DUVIM, its very own database management system for data resources generated through vehicle inspections. The system consists of a mobile application for data collection including photographs, an electronic database server for what is collected through the application, as well as a digital platform where information on the inspection data will be accessible.

Our clients now have the option to acquire upon request their own DUVIM account to access the digital platform where they will be able to do the following online:

  • Access the information on their inspections directly in the database.
  • Download their inspection information on a spread sheet.
  • Access, download, and share their inspection reports.

Take control of your inspection reports with DUVIM.